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To become certified as a Salesforce Certified Experience Cloud Consultant, candidates must pass the Experience-Cloud-Consultant Exam. Experience-Cloud-Consultant exam is administered by Salesforce and can be taken at any authorized testing center. Candidates who pass the exam receive a certificate that is valid for two years from the date of issuance.

Salesforce Experience-Cloud-Consultant certification is ideal for professionals who work with the Salesforce Experience Cloud, such as consultants, architects, developers, and administrators. Salesforce Certified Experience Cloud Consultant certification is also suitable for professionals who work in customer experience, digital marketing, e-commerce, and other related fields. By earning this certification, professionals can enhance their career prospects, increase their earning potential, and gain recognition as experts in the Salesforce Experience Cloud.

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To become a Salesforce Certified Experience Cloud Consultant, you must pass the Experience-Cloud-Consultant Exam. Experience-Cloud-Consultant exam measures your proficiency in Experience Cloud functionalities, including community management, user interface customization, data management, and integration. You must also demonstrate your ability to design and implement complex Experience Cloud solutions that meet the unique needs of your clients.

Salesforce Certified Experience Cloud Consultant Sample Questions (Q20-Q25):

NEW QUESTION # 20
Northern Trail Outfitters (NTO) is planning to create an HR desk for its employees. The Technology team recommend using Experience Cloud to build the HR help desk app.
What should NTO consider when building the HR desk app?

A. HR user profile is only available in Enterprise and Performance Editions with HR permission set license.
B. In order to leverage organizational structure, the HR help app must be created in the main org.
C. HR user profile is only available in Employee Cloud with Employee permission set license.
D. In order to protect employee privacy, the HR help desk app should be created in a different org than the main org.

Answer: B

Explanation:
When building an HR help desk app using Experience Cloud, you need to consider some points, such as:
HR user profile is not only available in Employee Cloud with Employee permission set license. HR user profile is a standard profile that can be used with any user license type that supports Experience Cloud access.
In order to protect employee privacy, the HR help desk app does not need to be created in a different org than the main org. You can use sharing settings and permissions to control who can access what data in your org.
In order to leverage organizational structure, the HR help app must be created in the main org. This will allow you to use role hierarchy and public groups to share data based on your org structure.
HR user profile is not only available in Enterprise and Performance Editions with HR permission set license. HR user profile is available in any edition that supports Experience Cloud.

NEW QUESTION # 21
universal Containers UC maintains multiple customer-facing sites, but only one profile for all customer users. Ho customer has access to more than one site.
which two steps should the UC admin take to grant access to each customer?
Choose 2 answers

A. Select the profile for a given site.
B. Edit the applicable user profile.
C. Select a permission set for a given site.
D. Create a permission set.

Answer: C,D

Explanation:
To grant access to each customer to only one site, UC should create a permission set and select a permission set for a given site. A permission set is a collection of settings and permissions that give users access to various tools and functions. UC can create a permission set for each site that specifies the site access and the object permissions for the customer users. UC can then select a permission set for a given site in the Experience Builder, which will assign the permission set to all new and existing users of that site.

NEW QUESTION # 22
Northern Trail outfitters (NTO) aims to provide personalization by encouraging its individual customers to self-register in its B2C Experience site. NTO is not looking to create a placeholder account.
NTO Experience consultant has set up self-registration in its Login and Registration pages. NTO's site manager has configured the Allow external users to self-register'' option. NTO uses Customer Community Plus Licenses.
Which two steps are needed to complete self-registration in NTO's Experience site?
Choose 2 answers

A. Ensure that the Contact field is empty in the registration section.
B. Contact Sales customer Support to enable Person Accounts.
C. Contact Salesforce Customer Support to enable Communities Self Registration Controller.
D. Ensure that the Account field is empty in the registration section.

Answer: B,D

Explanation:
To complete self-registration in NTO's Experience site without creating a placeholder account, NTO needs to take two steps:
Ensure that the Account field is empty in the registration section. This will allow NTO to create individual customers without associating them with an account.
Contact Sales customer Support to enable Person Accounts. Person Accounts are a feature that allows NTO to store information about individual customers in a single record, instead of using separate account and contact records. NTO needs to contact Salesforce Customer Support to enable Person Accounts in its org.

NEW QUESTION # 23
Universal Containers is implementing a customer community.
What sharing mechanism should be used to allow customers to view their own cases even after those cases are assigned to a support agent?

A. Sharing Map and custom permission set
B. OWD and Apex Sharing
C. Sharing Set
D. Case co-ownership using Super User access

Answer: C

NEW QUESTION # 24
Ursa Major Solar would like its authenticated external users to be able to search for Quote and Contract objects but not Opportunity or Asset objects.
Which two standard features allow an administrator to accomplish that?
Choose 2 answers

A. Remove Opportunity and Asset from the object list in the Global Search Result component property editor.
B. Remove Opportunity and Asset from the Autocomplete object list in the Search component property editor.
C. Remove Opportunity and Asset from the navigation Menu component in the property editor.
D. Remove Opportunity and Asset from the Title Menu component in the property editor.

Answer: A,B

Explanation:
To prevent authenticated external users from searching for Quote and Contract objects but not Opportunity or Asset objects, you need to remove Opportunity and Asset from the object list in the Global Search Result component property editor and the Autocomplete object list in the Search component property editor. The Global Search Result component displays the search results for all objects that match the search term. The Autocomplete object list displays the suggested objects that match the search term as you type. You can customize these components by selecting or deselecting the objects that you want to include or exclude from the search.

NEW QUESTION # 25
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